ICE Costume Ticket FAQs

1. General questions about the ICE costume ticket

What is the ICE costume ticket?

The ICE costume ticket is an offer for all carnival enthusiasts and those who want to become one. It is a combination offer consisting of an ICE costume including a paddle, whistle, and cap, as well as two booking codes for a return journey anywhere in Germany in 2nd class on Deutsche Bahn long-distance trains (ICE, IC/EC), including connecting journeys on local transport. Each booking code can be used to book one return journey during the carnival period from 04.02. to 09.02.2027, suitable for visiting a carnival parade or event in the respective carnival strongholds.

What is included in the offer?

The offer includes:

  • an ICE costume with a signal paddle, whistle, and cap
  • two booking codes:
    one code for the outbound journey and one code for the return journey

Can I also buy the costume without the ticket?

No, the costume and the booking codes are only available together. The "ICE Costume Ticket" offer comprises two legally independent contracts: the purchase of the ICE costume and the acquisition of the train ticket. This is not a free addition, but a bundled offer with separate components of the service.

Do I have to wear the costume on the train journey?

Wearing the costume is not required for travel on the booked routes. It is important to carry a valid 2nd-class ticket.

How much does the ICE costume ticket cost?

The total price for the ICE costume and tickets is €44.90 including VAT.

  • Ticket price: €39.90 including VAT (€19.95 per journey)
  • ICE costume: €5.00 including VAT.
  • Plus shipping costs: standard shipping within Germany €5.99

Other shipping options, such as express shipping, are available for an additional charge. You can find all options and prices in our shipping information.

2. Questions about purchase and delivery

Where can I buy the ICE costume ticket?

The ICE costume ticket is available through our online shop at kostuempalast.de. 

How to place an order:

  • Select the ICE costume ticket and add it to your cart
  • Proceed to checkout
  • Use Express Checkout or enter your delivery address and contact details manually
  • Select your preferred payment method
  • Review your order and click “Buy”
  • Receive your order confirmation by email

Important: Please pay particular attention to entering your email address correctly so that the codes for the ICE costume tickets can be sent.

How will I receive my ICE costume?

The ICE costume will be sent to you as a shipment by Kostümpalast. Shipping is carried out with DHL. Within Germany, delivery usually takes 1–3 business days. If it needs to arrive particularly quickly, express shipping is also available for an additional fee.

You will receive the booking codes for your train journey separately by email.

Further information on delivery times, shipping costs, and express shipping can be found in our shipping information.

How do I receive my booking codes?

After your purchase, Kostümpalast will send you an email with your two booking codes for the trip to the carnival. If you can't find the email, please also check your spam folder.

Can I cancel the purchase of the ICE costume?

A statutory right of withdrawal applies only to the purchase of the ICE costume.

The following withdrawal terms apply to the ICE costume:

  • You have a 14-day right of withdrawal.
  • Withdrawal can be declared via our online withdrawal form, by email, or in writing.
  • After withdrawing, the costume must be returned within 14 days.
  • You are responsible for the return shipping costs.
  • In the event of withdrawal, only the purchase price of the costume, €5, will be refunded.
  • The refund will generally be issued using the original payment method.

All detailed information can be found in our withdrawal policy.

3. Questions about booking codes and DB tickets

What exactly do I get for the train journey?

You will receive two booking codes: one code for the outbound journey and one code for the return journey. Each code can be used for a one-way trip under the terms of the offer.

When can I redeem my booking codes?

The booking codes can be redeemed during the booking period from 11.11.2026 to 03.02.2027.

Where can I redeem the booking codes?

The codes can be redeemed via the URL www.bahnde/zudefinieren in the logged-in customer account on bahn.de or via the DB Navigator app. To do this, you need a DB customer account or must create one.

Which trains do the booking codes apply to?

The booking codes are valid throughout Germany in 2nd class on Deutsche Bahn long-distance trains, namely ICE, IC and EC, and also on local trains for the connecting journeys before and after the long-distance trip. 

Can I use the booking codes for first class?

No. The offer applies to 2nd class.

Can I combine the booking codes with additional discounts?

No. The booking codes cannot be combined with additional discounts, for example, not with a BahnCard discount.

Can I cash out the booking codes?

No. Exchanges, refunds, cash payouts, and the sale of booking codes are excluded.

What happens if I don't redeem my booking codes in time?

Booking codes that are not redeemed within the specified booking period will expire without replacement.

Can I resell my booking codes?

No. Transfer for consideration is excluded.

Can I also redeem the codes by phone, at a ticket machine, or at a DB Travel Center?

No. Redemption is only possible online in the logged-in area on bahn.de or in the DB Navigator app.

4. Questions about booking and using the ticket

How do I redeem my booking code?

Go to www.bahn.de/zudefinieren and select a suitable connection. Log in to your DB customer account and enter the booking code in the designated voucher/code field. After completing the booking, you will receive your digital ticket.

Please note the following when redeeming: A DB booking code is valid for one one-way journey (the outbound and return journeys must each be booked with a separate booking code) for one adult anywhere in Germany in 2nd class on DB long-distance services (ICE, IC/EC), including connecting journeys on local DB services (DB fare recognition, IRE, RE, RB, S-Bahn) and non-federal railways (NE). Not valid for maritime transport. Note: You can choose the departure and destination stations freely. 

Booking process: 

  • Redeem booking codes from 11/11/2026 to 02/03/2027 at Link for the travel period 02/04-02/09/2027
  • Select your preferred connection
  • The offer will be displayed as €0.00 in the booking form.
  • You can only use the booking code while logged in to your customer account.
  • In the final step, the 16-digit booking code can be added under “Redeem voucher” 
  • The offer is train-specific. Please travel accordingly.
  • Booking codes that have not been redeemed by and including 02/03/2027 will expire without replacement.
  • Exchanges, refunds, cash payments and resale are excluded.
  • Individual trains may be excluded from booking if a sufficient number of seats is not available.
  • Information about Deutsche Bahn passenger rights at bahn.de
  • The Deutsche Bahn AG Conditions of Carriage apply and are available at www.bahn.de/agb

Why isn't my booking code working?

Please check first:

  • that you are booking within the correct booking period,
  • that your journey falls within the valid travel period,
  • that you are booking while logged in on bahn.de or in the DB Navigator app,
  • that you are booking a 2nd-class ticket,
  • that the code has been entered completely and correctly,
  • whether the code may have already been redeemed.

Can I book multiple people with one code?

Each code is intended for one adult ticket. Bookings for multiple people are not possible. Family children (ages 6 to 14) may accompany you, provided they are specified when booking. 

Can I pay for seat reservations or additional services using the booking code?

The booking code is valid for redemption for a digital ticket. Seat reservations, bicycle transport, etc. are not included but can be added to the booking for an additional fee.

What transportation terms and conditions apply?

The Deutsche Bahn AG conditions of carriage apply.

What happens if my train is canceled or significantly delayed?

In the event of delays or train cancellations, the applicable passenger rights and Deutsche Bahn AG's conditions of carriage shall apply. You can find information about passenger rights at bahn.de/fahrgastrechte.

5. Contact and Service

Who should I contact if I have questions about the ICE costume, my order, or cancellation?

Please contact Kostümpalast customer service. We are available Monday to Friday from 9:00 a.m. to 5:00 p.m.

Phone: 07141 7024472
Email: info@kostuempalast.de

Who should I contact if I have questions about the train journey or redeeming the booking code?

For general questions about your journey, Deutsche Bahn's service hotline can help at 030 2970.

I haven't received the email containing my codes. What can I do?

Please check your spam folder first. If you still cannot find the email, contact Kostümpalast customer service and have your order number ready.

Angebotskonditionen kompakt

Thema
Kondition
Leistung DB-Ticket
Hin- und Rückfahrt, je ein Buchungscode, deutschlandweit, 2. Klasse, ICE/IC/EC (Vor- und Nachlauf im NV)
Buchungszeitraum
11.11.2026 bis 03.02.2027
Reisezeitraum
04.02.2027 bis 09.02.2027
Einlöseweg
Im eingeloggten Bereich auf bahn.de oder in der App DB Navigator über den Spezialeinstieg
Nahverkehr
Vor- und Nachlauf im Nahverkehr der Deutschen Bahn und in nichtbundeseigenen Eisenbahnen enthalten
Ausschlüsse
Umtausch, Erstattung, Barauszahlung und entgeltliche Weitergabe ausgeschlossen
Kombination
Nicht mit weiteren Ermäßigungen kombinierbar, z. B. BahnCard-Rabatt
Nichtnutzung
Nicht eingelöste Buchungscodes verfallen ersatzlos
Rechtsgrundlage
Es gelten die Beförderungsbedingungen der Deutschen Bahn AG