What happens after you place your order?

We at Kostümpalast drop everything to process your order as quickly as possible. Superheroes in the warehouse take care of shipping as quickly as possible. This short video shows what it really looks like. Enjoy watching!

Eine Frau steht in einem Büro unter einer großen, hängenden Dekoration in Form eines Sensenmanns und hält ein Schild mit der Aufschrift „Kostümpalast“ in der Hand.

Did you know that you can also pick up your order from us?

Unfortunately, we do not have a retail store, but we offer click-and-collect for all customers who live near Freiberg am Neckar and would like to stop by. You can order directly online through our shop. Simply select the pickup option under shipping.

Alternatively, you can take your time choosing your desired costume in our online shop and give us the item number by phone. We will be happy to place the pickup order for you. Normally, you can collect the items from us on the same day. During the carnival or Halloween season, they will always be available for collection the following day. Payment by cash or EC card is possible, and we have a fitting room for you.

Information for customers picking up their orders themselves